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Job Title:

Warranty Administrator

Job Post ID:


Posted Until:







1st Shift


Full Time



Job Description:

Title: Warranty Administrator
Location: Shorewood, IL

Position Summary:
The Warranty Administrator prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Job Requirements:

Essential Functions & Responsibilities:
-Process warranty claims on a timely basis for each franchise or distributor.
-Process all warranty paperwork to ensure proper documentation.
-Verify criteria required by factory or distributor.
-Track warranty parts by tagging with the repair order number, date of replacement, and date on which part may be disposed.
-Arrange for warranty parts to be shipped to the factory or distributor or be scrapped.
-File and maintain all service records as required by the warrantor.
-Keep informed of all factory recalls and bulletins.


Education and/or required experience:
-High school diploma or general education degree (GED).
-One plus year’s industry experience.
-Ability to operate and understand various PC based programs and invoicing

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Company Information

At TransChicago Truck Group's Elite Support Certified Chicagoland and Northwest Indiana locations, we carry a vast inventory of new Freightliner and Western Star trucks and all makes used trucks. We offer Isuzu Trucks, Capacity Yard Spotters and Transcraft and Benson trailers. We provide state-of-the-art service and an extensive mix of parts for any make vehicle, including Alliance, Detroit and Cummins to name a few. Our own TruFit Truck Parts label offers even more options. We provide all this with one goal in mind: to keep our customers' businesses up and running with as little interruption as possible. Our expert employees will assist you with every step of your process from buying and financing a new or used truck, to parts purchasing and servicing your vehicles for years to come. You can rely on a partnership with us to take you through the entire process with your needs in mind.

Other Information: