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Job Title:

Senior Personal Banker

Job Post ID:


Posted Until:



Not listed


Glen Ellyn


All Shift


Full Time


Finance / Insurance

Job Description:

This hourly (non-exempt) position is the lead sales and service banker within the branch and builds strong client relationships for the bank.


Actively participate in growing, serving and retaining the branch customer portfolio

As a lead banker, engage in sales activities in the areas of: Mortgages, Home Equity loans and Deposit products with customers in person and over the phone

Partner with other areas of the bank to promote: Business Banking, Wealth Management, Treasury Management and Merchant services

Proactively contact clients to review and deepen their banking relationship as well as uncover and recommend additional products and services

May participate in local community events to increase branch awareness

Meet or exceed assigned sales goals

Consistently meet bank customer service standards and set a sound example in the branch

As a Senior Banker, lead in all servicing aspects of Personal Banking, including Mortgages and Retail Loans, IRAs, Trust Accounts, Estates and Commercial Accounts

Act as an expert in all First American Bank systems

Participate in advanced phone queues to handle complex issues

Assist teller line by resolving problems and act as a teller as needed

Adhere to all written policies and procedures. This includes policies of both the teller and personal banking departments.

May be responsible for opening and closing the branch as needed.

Job Requirements:


High School degree or equivalent.

College degree in business or related field a plus.

Successful completion of First American Bank’s Customer Experience Certification curriculum and Customer Service Training program required.

This position requires the individual to take loan applications and close loans.

This position may require the employee to register and maintain registration with the Nationwide Mortgage Licensing System & Registry (NMLS).

Minimum of 2 years personal banking experience required.

Proven track record of sales and customer service experience required.

Experience with consumer and mortgage lending preferred.

Excellent interpersonal, verbal, and written communication skills and confidence when speaking with internal and external customers.

Familiarity with word processing programs preferred. Knowledge of spreadsheets and bank systems a plus.

Travel within the bank's footprint, to assist other branches or attend meetings, training and seminars as scheduled.

Branch locations are open for business 6 days each week, Monday through Saturday.

Scheduling may vary. Must be available to work all hours of bank operation.


We offer a comprehensive benefits package
At First American Bank, you'll find an exciting professional environment and much more. In addition to excellent advancement opportunities and exceptional starting pay, our full-time employees can look forward to a full range of benefits, ranging from paid time off to a profit-sharing plan.
-Medical and Dental Insurance
-Life and Accidental Death and Dismemberment Insurance
-Long-Term Disability Insurance
-Health Savings Account (HSA)
-Vision Discounts
-Employee Assistance and Travel Assistance Programs
-Vacation, Personal, and Sick Days: Vacation time increases as length of service increases. The bank offers a generous carry-over allowance to the next calendar year.
-11 Paid Holidays: New Year's Day; Martin Luther King Jr. Day; Presidents Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Columbus Day; Veterans Day; Thanksgiving Day; and Christmas Day.
-Education Assistance Program
-401(k) Plan with Company Match
-Employee Stock Ownership Plan

Company Information

First American Bank is a family owned, full-service bank with over 50 locations in Illinois, Florida, and Wisconsin. Our mission is simple: to offer competitive banking products with the personal attention and service customers deserve. First American Bank can offer employees a level of visibility and stability that is difficult to find in many larger corporations. We are looking for people who want a career - not just a job!

First American Bank is an Equal Opportunity Employer

First American Bank will not sponsor applicants for work visas.

First American Bank uses E-Verify in its hiring practices to achieve a lawful workforce. Click here to learn more.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with First American Bank, please call (630) 547-8939 or complete this Contact Form.

Application Instructions:

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Other Information: