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Job Title:

Account Executive - Hybrid Opportunity

Job Post ID:


Posted Until:





Oakbrook Terrace


1st Shift


Full Time


Administrative / Office

Job Description:

The account executive serves as the key primary contact between the organizations and The Joint Commission. The account executive develops and manages the important relationship with organizations, coordinates survey planning, and handles policy, procedure, and accreditation/certification issues and services. The account executive acts as the key resource for inquiries throughout the accreditation/certification cycle in addition to providing coaching and education to the organizations.

The account executive will process applications, set agendas, and processes reports including on-site survey event reports, and follow-up reports including evidence of standards compliance (ESC) and measure of success (MOS) reports. The account executive will work with a lead account executive regarding policy determinations relative to the inclusion of services and the scope of survey, application of cooperative agreements, ownership changes, and the extension survey policy requirement. The account executive acquires a basic knowledge of the Joint Commission standards. The account executive consults with senior and lead account executives and other Joint Commission staff who have expertise needed to serve their customers (e.g., standards interpretation group, information technology, government relations, business development, etc.).

Job Requirements:

A Bachelors degree, preferably in a health or ancillary health discipline.
Good customer service skills.
Good communication skills.
Ability to prioritize and balance workload expectations.
Willingness to adapt to a changing environment.
Computer proficiency with Microsoft Office
Completion of the account executive trainee program/requirements and successful evaluation of competencies as evaluated by a manager


Excellent work/life balance.
3 weeks Vacation, 10 sick days, 4 personal days, 11 paid holidays (including 2 floating holidays to be used at the employee's discretion).
Medical, Dental, Vision and Lie insurance.
6 weeks of 100% paid Family Care Leave for adoption, bonding with child, or care of a sick family.
6 months paid short term disability, and long-term disability available.
401K match and pension.
Learning culture, safe culture and growth opportunities
Mission driven organization

Company Information

The Joint Commission, an independent, not-for-profit organization accredits and certifies more than 22,000 health care organizations and programs in the United States, including hospitals and health care organizations

• Joint Commission Resources (JCR) offers educational services, publications, and software to complement your accreditation experience. Joint Commission International, a division of JCR, accredits and certifies international health care organizations, has accredited nearly 1,000 healthcare organizations in over 65 countries.

Application Instructions:

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