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Job Title:

Lead Utility Worker

Job Post ID:


Posted Until:







2nd and 3rd Shift


Full Time



Job Description:

This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
Breakdown and setup of all banquet events.
Properly operate dish machine to clean several items including but not limited to soiled dishes, utensils and cookware. Ensure all items are clean and sanitized before returning to appropriate shelves.
Properly maintain the dish machine with the appropriate additives in order to clean and sanitize all items.
Properly maintain dish machine temperature log book.
Clean all areas of Food & Beverage facilities.
Clean and properly maintain all cooking equipment such as ovens, grills, fryers, coolers and others.
Properly maintain a three compartment sink to clean various utensils and cookware.
Properly operate and clean power wash sink and salvajor as necessary.
Safely operate electric powered cart mule, electronic dumpster lift, cardboard crusher and other industrial equipment.
Communicate with guests, fellow cast members, and management in a polite, professional manner, and always practice Red Carpet service training.
Remove trash and debris throughout the Food & Beverage area.
Follow all safety rules while keeping your immediate work areas in an orderly condition.
Immediately report hazards or unsafe work conditions to your supervisor.
Immediately report product shortages to your supervisor and restock all needed supplies to properly operate your department.
Conduct self in an appropriate professional manner at all times.
Consistently follow through with the appropriate actions when asked to complete projects or tasks.
Attend all mandatory meetings and training sessions as required.
Other duties as assigned.

Job Requirements:


High school diploma or equivalent is required. 
Must be 18 years of age or over.
Some experience in sanitation is preferred. 
Must be able to understand and speak the English language.

Ability to read and comprehend simple instructions, short correspondence.  Ability to write simple correspondence in the English language.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Cast members of the organization in the English language.


Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.


While performing the duties of this job, the Cast member is regularly required to talk and hear.  The cast member frequently is required to stand and walk.  The cast member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch.  The cast member must occasionally lift and/or move up to 50 pounds.  The cast member requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance.  Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally. The cast member must be able to work under pressure in a fast paced environment to meet expected deadlines.


Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.  The areas of career opportunity with Penn are ideal for just about any skill set.  Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

Company Information

Hollywood Casino Joliet
777 Hollywood Blvd
Joliet, IL 60436

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