Use Ctrl+D to bookmark.

Job Title:

Customer Service Representative-PM Shift

Job Post ID:

22770

Posted Until:

02/28/2022

Salary:

DOE

Location:

University Park

Hours:

2nd Shift

WorkType:

Full Time

Industry

Transportation, Warehousing & Logistics

Job Description:

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.

KEY DUTIES AND RESPONSIBILITIES
Invoice and verify accounts accurately and in a timely manner
Verify inbound receipts for accuracy
Develop and maintain customer relationships in a professional manner
Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
Coordinate availability of product and schedule for daily shifts with warehouse team
Coordinate with Operations on special client requests; expediting when necessary
Serve as first point of contact to resolve customer issues
Maintain and file documentation in organized and comprehensive way

Job Requirements:

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

High School diploma or GED may be required depending on facility
Excellent verbal and written communication skills; English may be required
Excellent organizational skills, including ability to multi-task and prioritize workload
Proficient computer skills, including Microsoft Office Suite
May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility

Benefits:

Benefits

Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days

Company Information

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is the world’s largest and most innovative provider of temperature controlled logistics solutions. Driven by our core values, we’re reimagining the global food supply chain. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

Application Instructions:

https://onelineage.wd1.myworkdayjobs.com/en-US/External/job/University-Park-IL-Central-Avenue/Customer-Care-Representative_R0024775
https://onelineage.wd1.myworkdayjobs.com/en-US/External/job/University-Park-IL-Central-Avenue/Customer-Care-Representative_R0024775

Other Information: