Other

2ND SHIFT ALARM DISPATCHER
Dispatch burglar and fire alarms for residential and commercial customers.
Communicate with Police and Fire dispatch centers i.e. relaying address, alarm type and special instructions to effectively aid in the response to the alarm.
Work closely with the technical service department by relaying issues customers are experiencing to ensure a prompt resolution.
Contacts individuals to inform them of alarm-related issues and keep customer contact information up-to-date.
Clerical duties include: faxing, processing incoming and outgoing mail, scanning and emailing documents, filing
Assist other departments with tasks such as researching customer records and generating reports.
Answers incoming phone calls and takes messages from customers.
Job Type: Full-time

Knowledge of Microsoft Office Suite including Outlook, Word and Excel
Background check required
Detail-oriented
Work well under pressure
Ability to answer multiple calls
Ability to handle multiple tasks at one time
Ability to work independently

Full time employees will receive the following benefits:
Health Insurance
Vision & Dental Insurance
Paid vacation days
Paid sick days
Holiday pay

D & I Electronics, Inc. is a premier alarm monitoring and installation company. We have been in business for over 50 years in the Plainfield/Joliet area. Our experienced staff is comprised of courteous and professional dispatchers, technicians and office staff. Each and every employee of D & I Electronics, Inc. must pass a background check, is fingerprinted and issued a Permanent Employee Registration Card by the State of Illinois Department of Financial and Professional Regulation.

Please email resume to: [email protected]
(May also fax resume to: 815-436-1457)
[email protected]

https://www.dandielectronics.com/employment-opportunities