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Job Title:

Banquets Captain

Job Post ID:

22633

Posted Until:

02/28/2022

Salary:

$16.00/hr.

Location:

Joliet

Hours:

2nd Shift

WorkType:

Full Time

Industry

Hospitality

Job Description:

Essential Functions:
• Reviews and implements table and seating diagrams.
• Ensures facility is appropriately set for scheduled banquet functions and is responsible for complete set up, stocking and service of assigned area and breakdown.
• Maintains a working knowledge of food and service.
• Ensures that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet prior to leaving the event or function.
• Prepare assignments for staff assigned to each event. Includes assignment for each portion of the work shift including set-up, reception, dinner, event tear-down and side work.
• Conducts lineups with the staff at the start of each shift. Inspects uniforms, reviews assignments, and steps of service for each event.
• Communicates with banquet kitchen staff and service staff before and during banquet functions and events.
• Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
• Introduces self and greets guests at assigned area and provides timely, friendly, and courteous service.
• Responsible for drink orders and proper wine serving.
• Obtains the food when prepared, delivers order to respective guest, observing service standard guidelines.
• Reviews banquet event orders (BEO) requests for scheduled banquet functions and events.
• Closes banquet event orders (BEO) checks in Micros.
• Compile consumption at the conclusion of the event or function, ensuring that the correct numbers of items & persons are charged for.
• Communicates variances to Convention Services Manager.
• Assists in routine inspection of meeting room space, tables, chairs, equipment, china, flatware, and linen to ensure acceptable par levels as well as ensure proper storage and maintenance.
• Adheres to health, fire, and safety regulations.
• Ensures departmental compliance with all regulatory, internal controls, policies and procedures.
• Creates a positive, supportive environment.
• Other related job duties as assigned.

Job Requirements:


Qualifications:
• High school diploma or equivalent required.
• 21 years of age required.
• A minimum of two years related experience in a banquets/catering role required.
• Must be able to work a flexible schedule, including extended hours, weekends and holidays, and perform multiple tasks and prioritize efficiently.
• Excellent customer service skills and an upbeat and positive attitude required.
• Excellent written and oral communication skills required.
• Professional appearance and demeanor required.

Physical, Mental and Environmental Demands:
• Must have physical ability to walk 5+ miles during a work shift and capable of standing during the length of one’s shift.
• Ability to respond to common inquiries or complaints from customers and employees.
• Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
• Must be able to listen and respond to visual and aural cues.
• Must be able to stoop, bend, twist, turn, push and pull, balance a service tray, as well as lift and carry a minimum of 25 lbs.
• Must have the manual dexterity to grab, grip, hold, pour, tear, cut, sort, and reach.
• Must be able tolerate areas containing varying noise, temperature levels, illumination, vibration, and crowds.

Benefits:

Medical, Dental, Vision, 401K, Team Members Perks & Discounts, Referral Bonus and Tuition Reimbursement

Company Information


Caesars Entertainment, is the world's largest provider of casino entertainment, with 50-plus destinations in the U.S., Canada and abroad. Our 60,000 employees are a diverse, committed team of people who strive for excellence each and every day. At Caesars Entertainment, we understand everyone has special talents. We strive to help individuals make the most of their abilities in the pursuit of their career goals. After all, energy, excitement and entertainment are what make Caesars the leader in the hotel and casino industry. Join our team!

Application Instructions:


Log on to the website and apply for the position. If you have any question, feel free to email me at [email protected] or call me at 815 740 7475

http://caesarsjobs.com/

Other Information: