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Job Title:

Senior Patient Account Specialist - Workers Comp/Auto/PI

Job Post ID:


Posted Until:



Based on Experience




1st Shift


Full Time



Job Description:

The Senior Patient Account Specialist role brings accounts to full resolution within ATI’s established guidelines. The role provides full case management on litigated accounts including research, communication, and submission of information to expedite reimbursement with insurance companies, worker’s compensation carriers and attorneys.  This position requires superior customer service skills with clients, vendors, business partners, attorneys, and insurance companies, as well as ATI associates. 

Provide excellence in care, service and attention to attorneys, insurance companies and worker’s compensation carriers to provide full-service resolution for litigated accounts
Serve as a solution-focused liaison between ATI and external customers during the account resolution process
Work collaboratively with multiple internal and external partners in reaching appropriate account resolution
Demonstrate technical proficiency through timely, consistent execution of best account resolution practices
Work with customers to establish and execute appropriate action plans for account resolution
Perform reporting or administrative tasks on short notice
Maintain and manage a tracking and reporting to effectively resolve all accounts
Complete account resolution for all litigated accounts

Job Requirements:

Required Education: 

High School Diploma

Required Experience:

4 years of revenue cycle experience

Preferred Experience:

ICD-10 and CPT coding knowledge


Paid Time Off
Sick Time
Paid Holidays

Company Information

ATI is a nationally-recognized rehabilitation provider, specializing in research-based physical therapy, workers’ compensation rehab, employer worksite solutions, sports medicine, home health, and a variety of specialty therapies.

Application Instructions:

Apply online.

Other Information: