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Job Title:

Family Advocate - Bilingual

Job Post ID:


Posted Until:







1st Shift


Full Time



Job Description:

1. The Family Advocate-Bilingual assists the Site Supervisor and other staff in planning, developing, implementing and coordinating the Head Start Performance Standards as related to Health and Nutrition Services, Family and Community Partnerships, Program Design and Management.
2. Conduct home visits and have a personal vehicle for transportation is required.
3. Periodic weekend recruitment activities, attendance at parent meetings and family activity events (required). It is the expectation that programmatic recruitment takes place throughout the community as specified and designated during the week.

1. Cooperatively work with interdisciplinary team members, parents, and other specialists to evaluate and develop treatment and/or intervention plans for children and/or families.
2. Implement parent training in conjunction with the Manager of Family and Community Engagement.
3. Responsible for providing opportunities for Parent Involvement activities.
4. Work with families to help them determine family action plans, assess needs, and educating families of available community resources to meet those needs.
5. Conduct intake process to enroll eligible families in the program and obtaining necessary information that is needed.
6. As needed and in consideration of fulfilling primary duties, will assist other staff and the program with translation needs.
7. Complies with all necessary measures to ensure full enrollment within thirty (30) days of program year start.
8. Follow established referral procedures, documents and follows up on all referrals made.
9. Participate in center, agency and, parent committee meetings, and case coordination as required. Implements parent training in conjunction with the Manager of Family and Community Engagement.
10. Participate in community outreach activities that involve networking with community agencies for informational and recruitment purposes.
11. Complete monthly reports by maintaining accurate family tracking system and documentation as requested related to family needs, absences, and other information as required by program’s funding source. Utilizes procedures for confidentiality in the record keeping system, and when obtaining information from other agencies.
12. Summarize significant information in the family contact notes. Monitors attendance, and follows-up with excessive and/or unexcused absences.
13. Follow up with children returned by the bus or children (walkers) who are not being picked up at the end of each school session through the use of a warning system and documentation of such.
14. Input and maintain data in the Patient-Reported Outcomes Measurement Information Systems (PROMIS) Child and Family Tracking System and Ready Rosie Data Base.
15. Coordinate transportation information between Client, Transportation Coordinator, and Site Supervisor. Transport families to appointments as needed, medical, dentals, social service to obtain needed services.

Job Requirements:

1. Bachelor’s degree is required for this position; Master’s with preference in areas of Social Work, Physiology, Human Services, Applied Behavioral Science, or related field is preferred. All degrees must come from a regionally accredited education institution, which has U.S. Department of Education approval.
2. A minimum one (1) year experience in any related field and three (3) years’ experience in Social Work is required for this position.
3. Must successfully pass a bilingual assessment.
4. Knowledge of local community, resources, child development, and preferred Head Start experience.
5. Demonstrated ability to work effectively and constructively with persons from all racial, diverse cultures, family systems, and social backgrounds.
6. Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams.
8. Passage of complete background clearance, physical and Tuberculosis (TB) Test.
9. Catholic Charities, Diocese of Joliet, has adopted and follows the Codes of Ethics established by Catholic Charities USA, the National Association of Social Workers and the American Psychological Association. As an employee of the Agency you are expected to support these codes to the extent doing so is consistent with and allowed by applicable law.
10. A valid driver’s license, reliable means of transportation and proof of liability insurance is required.



Work/Life Balance Time-off: 12 Holidays - 15 Days’ Vacation -3 Personal Days-9 Sick Days
Medical/Dental/Vision Health Insurances
Flexible Spending Account
Long-Term Disability and Life Insurance
403B Retirement Plan with employer contributions
Employee Assistance Program (EAP)
Short-term Disability Insurance

Company Information

We assist people in DuPage, Grundy, Kankakee, Kendall, Will, Ford and Iroquois Counties by providing community services, counseling, senior programs, and early childhood services (including Head Start).

Catholic Charities, Diocese of Joliet, translates God's reconciling love into professional human services, advocates for a just and compassionate society and brings together members of the community, church, business, health care and government to develop effective responses to human needs.

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We commit to define these needs, seek solutions, and call forth other resources so that those we serve are empowered to achieve for themselves satisfying and productive lives.
Mission: We are a faith-based organization providing service to people in need and calling others of good will to do the same.

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