Use Ctrl+D to bookmark.

Job Title:

Customer Order Specialist

Job Post ID:

22335

Posted Until:

10/29/2021

Salary:

$35,360-$41,600/yr.

Location:

Frankfort

Hours:

1st Shift

WorkType:

Temp-to-Hire

Industry

Administrative / Office

Job Description:

Integrity Trade Services is hiring a Customer Order Specialist for a prosperous company that has been in business for over 90 years.
Rate: $17.00 - $20.00/hr. (Temp-to-hire)
Hours: 8:00am – 4:30pm Monday - Friday
(1-hour Lunch ½ paid ½ unpaid)
Summary/Objective:
The Order Specialist ensures that all incoming customer sales orders are promptly addressed by responding to such requests, orders, questions and concerns in a timely and accurate manner. While exercising the highest level of service and quality and maintaining a solid understanding of the company’s concepts, products, practices, and procedures.
Essential Functions:
• Process all incoming customer sales orders to ensure accuracy on quantity, products, weights, unit cost. Inform sales departments regarding any discrepancies
• Help manage inventory levels and identify lowest available freight cost for shipping.
• Prepare all required paperwork, packing slips, bill of ladings, UCC labels, to support shipping.
• Evaluate all completed orders and finalize entry of order in the company’s accounting system (Sage 100)
• Update and maintain all customer information in Sage 100 per customer agreements
• Process all EDI based customer’s transactions (receipts of sales orders, invoicing, ASN-advanced shipping notices, etc.) per customer agreements
• Monitor customer orders to insure the warehouse has properly shipped per the customer’s request
• Daily Monitoring: Manage all Data Synchronization programs of all related customer portals.
• Maintain all show and promo orders, replacement parts, CARR reports, customer backorders and item’s cancelled due to inventory shortages for all customers.
• Assist the Sales & Customer Support Coordinator when needed on resolving all End User product sample, parts, and catalog, literature and general requests for inquires via phone and website based. Assist in special mailings, piece generations, etc.
• Maintain and replenish all office and kitchen supplies
• Complete phone coverage, answer and distribute to appropriate recipient, back up support to Assistant Office Administrator
• Process all production and inventory transfers per the direction of the Chief Administrative Officer
• Assist in other areas of the office/warehouse when directed by the Chief Administrative Officer

Job Requirements:

Previous Customer Service experience for warehouse or manufacturing

Benefits:

Medical, Dental, Vision

Application Instructions:

Since all applications are done online please complete this step before calling.
Apply on our website. www.itsstaffing.com > select Tinley Park as the closest office.

http://www.itsstaffing.com

Other Information: