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Job Title:

Technical Sales Support Specialist

Job Post ID:

22267

Posted Until:

10/31/2021

Salary:

$60,000+/yr. DOE

Location:

Willowbrook

Hours:

1st Shift

WorkType:

Full Time

Industry

Manufacturing

Job Description:

Do you have experience in automotive environment with vehicle electrical systems and / or battery knowledge? Are you looking to take your career to the next level?

Midtronics is the industry leader providing battery management solutions to the transportation industry. We have partnerships with Original Equipment Manufacturers, Fleets, Aftermarket Retail, and more.

We question the ways things have "always been done" to create innovative solutions to meet tomorrow's technologies head on. It's in our DNA. If that sounds like you, join us as a Technical Sales Support Specialist!

Job Functions:

• Be a Subject Matter Expert on all Midtronics battery management solutions supporting new business development
• Develop and execute thorough test plans for evaluating new battery testing software releases to ensure high quality software is delivered to customers
• Provide pre-sale and post-sale technical assistance and product education to customers
• Assist customers with in-person acceptance testing for approval of battery testing software releases
• Manage technical and training aspects of customer pilot programs and maintain project tracking documents
• Work with tools and customer data to analyze trends, identify insights, and provide solutions
• Support the Customer Service team as a tier 2 escalation point by verifying and determining root cause of customer issues and working through cross-functional groups
• Support Sales and Marketing teams by attending tradeshows and customer events
• Effectively document and communicate issues internally and externally; record and maintain customer contact data

Job Requirements:

• Automotive Certification or Bachelor's Degree in Engineering is preferred
• Some experience in Sales, Customer Service, or Project Management preferably in an automotive environment
• Vehicle electrical systems and / or battery systems knowledge is a plus
• Experience managing and analyzing data sets
• Strong critical and creative thinking to identify and resolve issues with products
• Ability to interact with customer personnel from all levels including corporate management
• Must have strong Microsoft Office, Excel, verbal, and written communication skills
• Strong work ethic with ability to work well under pressure, multi-task, and take initiative
• Ability to travel 30% to support the customer and to support/develop new opportunities (currently no travel due to COVID-19)

Benefits:

Midtronics offers a highly competitive benefits package including:
• Medical, dental, vision and optional life insurance
• 9 paid company holidays, paid vacation days, and additional PTO days
• 401k with company matching – 50% up to the first 6% of contributions
• Bonus plans and a profit-sharing program that provides an opportunity to earn an additional 10%

Company Information

Midtronics is a fast-growing company with an energetic, passionate, and innovative leadership team. Our continuing growth in worldwide transportation markets is rooted in entrepreneurial spirit and the hard work and dedication of all Midtronics associates. Our global presence includes facilities in the U.S., Europe, and Asia – each featuring full engineering, sales & marketing, and production teams to provide our customers with responsive regional support.

Application Instructions:

Please send resumes and salary expectations to [email protected] or apply online at www.midtronics.com.
http://www.midtronics.com/

Other Information: