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Job Title:

Resource Coordinator

Job Post ID:


Posted Until:







1st Shift


Full Time



Job Description:


The primary purpose of the QIDP (Resource Coordinator) is to provide service facilitation to individuals and families in the Home Based Services program. The QIDP (Resource Coordinator) is responsible for developing and overseeing the implementation of the Individual Support Plan for approximately 40-45 individuals served. This position works collaboratively across agency programs and with external service providers to promote the deliver of quality services to people served. The QIDP supports individuals and families to connect with community resources that promote the facilitation of personal outcome measures. The QIDP is expected to uphold the Mission & Values of the Association.

Description of Responsibilities:

Individual Support Plans (ISP), including measurable goals and objectives, are developed through input from the person served their family, and other team members.
Person Centered Plans are developed with people served and based on desired Personal Outcome Measures.
Works collaboratively with providers of direct services to creative positive behavior strategies and plans as needed.
Adheres to timelines for the completion and review of Individual Support Plans and Person Centered Plans, and necessary assessments. Ensures that documents contain complete, current, and accurate information.
Monthly contact with individuals and their families, as well as other community provides supporting the individual, are recorded using the approved agency format.
Monthly billing summaries are completed based on direct/indirect contact hours and submitted to Family Support Administrator by the designated deadline via RGA Database.
Completes Service Agreements and Service Authorizations according to DHS standards.
Ensures that virtual files are complete and meet the expectation of RGA and regulatory entities, including the adherence to confidentiality policy.
Facilitates connection to resources by arranging Program tours at RGA and access to other providers within the community as necessary.

Job Requirements:

Qualifications Required:

Per Illinois Department of Human Services, Must have at least one year experience working directly with people with developmental disabilities and Bachelor's degree in a Human Services field.

Other Requirements:

Excellent oral and written skills are essential.

Must have Clear State Police History and Clear Health Care Worker Registry background checks.

A valid Illinois Driver’s License.

Must be at least 21 years of age.

Must be able to lift and transfer adults (75lbs.)

Must pass a pre-employment drug/alcohol screen


• Health, dental, and vision insurance for full-time employees. Ray Graham Association provides 75% of health insurance costs.
• 403(b) retirement plan with a 3% dollar-for-dollar company match.
• Generous paid vacation, sick, personal, and holiday time off, totaling an average of 20 days a year.

Company Information

Founded in 1950, Ray Graham Association serves over 2,000 people with disabilities. Ray Graham enriches lives by empowering those we support and those who care for them to reach, grow, and achieve. Ray Graham Association believes in a person-centered approach to care and community. We provide people with disabilities and their families an array of services that cater to their individual needs, strengths, and dreams. Putting people first leads to a happier and healthier community. For over 20 years, the Council of Quality and Leadership (CQL) has accredited Ray Graham Association for our leadership’s vision of dignity, opportunity, and community for all people.

Application Instructions:

All applications can be submitted online at our website