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Job Title:

Housing Advocate

Job Post ID:


Posted Until:







1st Shift


Full Time


Administrative / Office

Job Description:

The Housing Advocate reports to the Housing Programs Supervisor. The Housing Advocate’s goal is to provide aspiring home buyers with the skills, knowledge and information to buy and maintain a home, and to help homeowners facing mortgage delinquency and foreclosure restructure their mortgage debt and rental housing needs. Must have excellent math, verbal and written communication skills. Must be analytical, self-motivated, confidently exercise independent judgment, and have a strong desire to make a difference in low to moderate income communities.
• Assisting with the service delivery functions of the agency
• Housing counseling services (includes pre-purchase, rental, credit counseling, reverse mortgage and default foreclosure)
• Case management for all applicable funding sources such as rent, mortgage, water etc.
• Schedule and conduct home buyer education and financial education workshops
• IHDA Hardest Hit program and other mortgage recovery assistance programs when applicable
• Outreach activities
• Assist with gathering of grant application supporting documentation and reporting
• Develop home ownership or rental action plans that assist customers in obtaining or preserving housing
• File Development and Maintenance/Accounts Payable
• Work with customers to achieve their goals
• Information/outreach/referral
• Conduct and record follow up actions for customers
• Perform special assignments and projects as needed and/or assigned by management
• Other duties may be assigned as necessary

Job Requirements:

• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Google
• Experience with State and Federal Grants
• Proven organizational skills
• HUD Certification for Housing Counseling required by 6/30/21
• HECM Certification a plus
• Mortgage Loan processing experience preferred
• Motivated self-starter with excellent oral and written communication skills
• Previous community action, people in poverty, the homeless, or related experience
• Strong people skills and the ability to exercise good judgment in complex situations
• Valid Illinois Driver’s License
• Multi-lingual a must
• Experience in case management
• BA/BS preferred
• Background in social services or social work preferred

The Will County Center for Community Concerns is an Equal Opportunity Employer


Paid Holidays
paid vacation

Application Instructions:

Other Information: