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Job Title:

Customer Service Representative (SAP experience needed)

Job Post ID:

21497

Posted Until:

06/18/2021

Salary:

$16.50/hr.

Location:

Rockdale

Hours:

1st Shift

WorkType:

Temp-to-Hire

Industry

Administrative / Office

Job Description:

We are seeking a Customer Service Representative With SAP Experience to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This role also revolves heavily around shipping duties.

2:30pm-11:00pm M-F

$16.50/hour
DOE

Responsibilities:

Coordinate shipments, work closely with drivers, BOL's, inbound receipts, etc.
Order processing using SAP, MS Excel, and MS Word
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Job Requirements:

Qualifications:

MUST be fluent in SAP
Intermediate experience with MS Office (excel and word)
Excellent computer skills and other administrative skills (phone, typing, etc.)
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
MUST be dependable and have great attendance. Longevity in previous positions is strongly preferred

Benefits:

PrideStaff offers comprehensive benefits to placed Field Associates. This provides a continuous sense of security, even if you change jobs within our network. You also have the opportunity to receive continuing coverage if your assignment ends. You become eligible for benefits on your first day of work and have 60 days to either enroll in or waive coverage.

The PrideStaff Field Associate Benefit Plan includes:

Medical
Hospital
Fixed indemnity
Dental and vision plan options
Term life insurance
Short-term disability
401K plan*

Application Instructions:

Give us a call at 815-730-3760 or send us your resume to chicagolandwsw@pridestaff.com
chicagolandwsw@pridestaff.com

Other Information: