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Job Title:


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Posted Until:







1st Shift





Job Description:

• Organize, assign, and schedule daily work into production routes for Field Service Professionals (FSPs) so that the most efficient, timely service is provided to customers and services are completed in accordance with the service completion timetable.
• Work with Service Planning Supervisor with route related issues between Customer Service, Field Service Professionals, and Branch Managers.
• Perform work in a team of service planners responsible for providing daily routes for all FSPs, confirming the routes are planned and scheduled in accordance with standards.
• Communicate daily route plans using work order data and route analysis software.
• Communicates changes to the day’s routes to territory service personnel as needed in real-time.
• Chart routes to be taken by drivers and ensure compliance to the predetermined routes.
• Answer queries regarding the availability of field service personnel. • Produce and maintain a master list of all routes and trips.
• Produce and maintain a written record of issues related to the routing program daily with copies to the Service Planning Supervisor for routing weekly.
• Meet all deadlines relating to predetermined schedules for the routing process by working alongside the Service Planning Supervisor and the Operations team.
• Plan, reassign and provide access to route stops to other FSPs if an issue occurs with the FSP on the original route that will prevent them from completing the day’s work.
• Be thoroughly familiar with the vehicle and equipment fleet at each branch and the impact that fleet has on each assigned route.

Job Requirements:

1 year of dispatching expereince


Health Benefits

Application Instructions:

Please email resume to

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