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Job Title:

Customer Service Specialist

Job Post ID:


Posted Until:



$14.50-$21.00/hr. based on experience




Other Shift


Full Time


Finance / Insurance

Job Description:

Performs receipt/disbursal of funds for member transactions. Responsible for identifying member needs and presenting and explaining credit union products and services to members. Works with members to research and resolve account-related inquires. This high contact position requires the ability to communicate and work effectively with prospective and current members alike, while positively representing the credit union.

Job Requirements:

High School Graduate required
Associates or Bachelor’s Degree preferred
Two years prior experience and training as a customer service representative required
Credit Union experience preferred
Strong interpersonal skills with a sincere desire to provide exceptional service
Ability to work without close supervision
Ability to successfully cross-sell credit union products and services
Strong interviewing skills and ability to discuss loan alternatives and credit union policies
Basic knowledge of regulations governing financial institutions as they pertain to performing job duties effectively


Medical, Dental, Vision, Flexible Spending, Vacation, Holidays, 401K and more

Company Information

Do you enjoy helping people? Are you organized and a good multi tasker? Do you want to be a high impact contributor? Are you fairly skilled at explaining to others how things work? Do you consider yourself to be outgoing and an influencer? Do you enjoy working with money? Are you super detail oriented? Do you like telling people about cool banking products and services to help them financially?

At Abri Credit Union (not-for-profit community banking), we work to make banking an easier, better experience for customers. We have fun at work. Our 401k Match and Health Benefits exceed our competitors. We give generous time off! Our dress code is relaxed, business casual and company logo wear. We have a team of trainers to get you ready to be fabulous on the job!

Application Instructions:

Please visit our Abri Credit Union Career website at

Other Information: