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Job Title:

Continuous Improvement & Safety Coordinator (CIC)

Job Post ID:


Posted Until:







1st Shift


Full Time


Transportation, Warehousing & Logistics

Job Description:

The Continuous Improvement Coordinator (CIC) is responsible for promoting a culture of continuous improvement (CI) in alignment with the vision of TransChicago Truck Group and Daimler Trucks North America (DTNA) Elite Support. The CIC will maintain Elite Support and safety requirements through personal effectiveness, problem-solving, training, coaching, and change management. In addition to CI objectives, the CIC will also lead safety goals set forth by TransChicago Truck Group.

Promote a culture of Elite Support Continuous Improvement and workplace safety
Ongoing compliance with Elite Support criteria and safety initiatives and goals
Plan & lead Change Management Team meetings
Plan & lead training, events, and workshops
Facilitate 5S projects
Create process mapping and instructional layout
Meet monthly, quarterly, and yearly reporting requirements
Maintain all Smartsheet material for internal and DTNA use
Monitor and report operational metrics and KPI
Maintain DOT driver & vehicle files as well as perform periodic audits of DOT driver files to ensure compliance
Manage and lead safety team meetings as well as develop & implement safety training and awareness programs
Partner with location General Manager to coordinate facility, security, and equipment maintenance
Provide forklift training to employees on a scheduled basis
Participate actively with DTNA network
Attend web-based and off-site training (some travel required)
Set personal and dealership goals
Assist with new hire Elite Support and ARC training & orientation
Complete special projects and other duties as assigned

Job Requirements:

Required Knowledge, Skills & Abilities:
Superior organization & prioritization
Leadership (comfort in front of groups)
Meeting planning and follow-up
Exceptional attention to detail
Substantial analytical ability
Problem-solving skills
Effective communication written & verbal
Ability to work with all levels, employee – manager
Ability to travel (max. 3 times/year Mon - Fri) (overnight stays possible)
Strong computer skills
Microsoft Office
Process mapping software (various types)
Web-based DTNA software
CDK dealer management system


Health Insurance and many other Benefits available including 401K

Company Information

TransChicago Truck Group, committed to our customers and to our employees.

At TransChicago Truck Group's Elite Support Certified Chicagoland and Northwest Indiana locations, we carry a vast inventory of new Freightliner & Western Star trucks and all makes used trucks. We also offer Isuzu Trucks; and Transcraft & Benson aluminum, steel, and combination trailers. We provide state-of-the-art service and an extensive mix of parts for any make vehicle. We offer all this with one goal in mind: to keep our customers' businesses up and running with as little interruption as possible, and we accomplish this goal through teamwork.

Cooperating with each other to achieve the complete and total satisfaction of our customers is the only way we will thrive, either individually or collectively. Teamwork is nurtured within an atmosphere of trust and respect and we encourage personal growth within each individual employee.

The conduct of our company is pursued in a manner that is morally and legally responsible and commands respect for its integrity. Our doors are open without discrimination and without regard to gender, ethnic origin, religion or personal beliefs.

We offer rewarding careers in our growing network. Grow with us as we continue to expand both in location and services we offer.

Application Instructions:

Please apply at:

Other Information: