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Job Title:

Admin Support 1

Job Post ID:

21125

Posted Until:

05/04/2021

Salary:

$34,000-40,000/yr.

Location:

Woodridge

Hours:

1st Shift

WorkType:

Full Time

Industry

Manufacturing

Job Description:

Admin Support 1 – 2020-14768

Responsibilities include:
• Accurate & timely order entry processing of new and change orders initiated by sales department.
• Managing & supporting customer portals including timely review, processing, acknowledgement of portal orders. Portal support of company performance scorecards including delivery reconciliation.
• Processes back end order activities including customer order acknowledgment, printing, filing, and submitting orders to materials department.
• Data entry of CRM project status, customer sample orders, quality RMA notifications, & security screening.
• Collection and entering correct customer and account information into order fulfillment system.

Essential Duties and Responsibilities include the following, but not limited to:
•Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
• Answer customers' questions about products, prices, availability, or credit terms.
• Quote prices, credit terms, or other bid specifications.
• Estimates date of delivery to customer, based on knowledge of own firm's inventory, production and delivery schedules. Under detailed instruction, submits orders for processing.
• Builds and maintains customer relationships.
• Maintains customer records to ensure effective communication company wide.
• Evaluates customer and order eligibility based on ITAR requirements, as applicable.
• Works with internal departments such as engineering, research, and production departments to ensure company commitments to customer are met.
• Works with outside sales representatives to keep account activities and literature up to date.
• Investigates and resolves customer problems with deliveries.

Job Requirements:

• High school diploma or GED and 0-2 years of order entry experience in a similar position and/or training; or equivalent combination of education and experience
• Excellent interpersonal/oral and written communication skill
• Order entry experience is a required
• MS Word, Excel, and PowerPoint
• U.S. Person required for this position, includes but is not limited to, U.S. Citizens and Permanent Residents
A "U.S. person" can be

• A U.S. citizen;
• A permanent resident who does not work for a foreign company, a foreign government, or a foreign governmental agency/organization;
• A political asylee;
• A part of the U.S. government, or
• A corporation, business, organization, or group that is incorporated in the United States under U.S. law.
• A foreign person is any person who is not a lawful permanent resident of the US and includes foreign governments and organizations.

Benefits:

Teledyne offers its employees a highly competitive package of excellent employee benefits. Our goal is to provide our employees with a wide variety and inclusive package of benefits to assist employees in meeting individual and family needs. Current benefits offered include:
o Medical
o Prescription Drug
o Dental
o Vision
o Life Insurance for employee, spouse and children
o Short-Term Disability
o Long-Term Disability
o Employee Assistance Program
o 401(k) Plan with Company Match
o Stock Purchase Plan
o Educational Assistance
o Holidays
o Vacation Leave
o Sick Leave
o Flexible Spending

Application Instructions:

How to Apply:
Please visit our Teledyne Career website at https://careers-teledyne.icims.com/jobs/
Click on JOB SEARCH, then create a profile and apply for a position

https://careers-teledyne.icims.com/jobs/

Other Information: