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Job Title:

Warehouse Customer Service Representative

Job Post ID:

21035

Posted Until:

03/31/2021

Salary:

DOE

Location:

Romeoville

Hours:

1st Shift

WorkType:

Full Time

Industry

Transportation, Warehousing & Logistics

Job Description:

Looking for a position where you can capitalize on your people's skills and ability to multitask while providing excellent customer service. LeSaint Logistics has a great opportunity for you to establish a long-term rewarding career.

Our Warehouse Admin/CSR carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner.  

Job Requirements:

The successful candidate will:

Process and input all customer orders inbound and outbound
Run stock reports to check for product availability
Generate all related paperwork and necessary information required for customer work orders, checking all orders for special requests, and posting inventory records
Coordinate special, last minute shipping requests with the operations and transportation departments, expediting any order as necessary
Trace orders as required and notify customers of any activity concerning their merchandise
Follow up with other departments to ensure that service standards are being met
Generate accurate and timely billing and subsequent invoicing
Maintain damage and (over, short & damaged) records and back-order logs
Handle returned merchandise in an efficient manner and assure proper credit is given to the customer
Maintain accurate inventory records investigate and resolve inventory discrepancies
Oversee all paperwork associated with orders and maintain the corresponding files
Filing
Maintain a current and accurate Process and procedure requirements log for each account
Answer phone calls and operate various types of office machines and computers necessary to perform duties
Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner

Benefits:

Medical, Dental, Vision, FSA, STD, LTD, Free Life Insurance, 401(k) with match, ancillary benefits (including Pet Insurance)

Company Information

QUALITY EMPLOYEES ARE THE KEY TO OUR SUCCESS! Since the creation of LeSaint Logistics, our commitment to a positive workplace extends beyond our facility walls. As a result, LeSaint Logistics offers a comprehensive group insurance program, competitive compensation, a commitment to a safe work environment, open and honest communication and ongoing training of our employees.

Application Instructions:

I would like to invite you to visit our website https://lesaint.applicantpro.com/jobs/ Please click on “Careers” located on the upper right-hand corner of our page. Once you have identified the: CSR position, please complete the online application and submit your resume.



https://lesaint.applicantpro.com/jobs/

Other Information:

I would appreciate you letting me know once this has been completed, and I would be happy to schedule a phone interview as the 1st step of our interview process depending on your availability. I look forward to talking to you in the very near future.
Maggie.chaquinga@tagglogistics.com