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Job Title:

Director of Programs and Services

Job Post ID:


Posted Until:







1st Shift


Full Time



Job Description:

Our team passionately provides support and works tirelessly to raise our children. We are seeking a Director of Programs and Services who exhibits this same type of leadership and passion in all aspects of the work they perform at SOS Children’s Villages Illinois. The Director of Programs and Services is responsible for the overall day-to-day supervision and guidance of Village programs and clinical services to children and foster parents.

Provides needed leadership to assure Village census goals are met or exceeded and that the Village maintains a strong sense of community, is cohesive, and high standards of client care are maintained. Provides oversight to all Village programs assuring program effectiveness and systems are in place to track successes and identify areas of improvement.

Works to improve program deliverables. Acts as primary support in the communication of quality standards to Village team for program and services. Assures records are maintained as required by the agency, COA, DCFS, Human Resources, IL state and federal law. In collaboration with Deputy Director convenes and directs meeting with appropriate staff to ensure supportive services are operating effectively to enhance service quality to the Village clients.

Leads the selection and admission process for intake of children following all state and organizational guidelines. Meets regularly with the Deputy Director and other team members to review guidelines, admissions and placement issues related to the well-being of the children. Completes all associated DCFS required paperwork in a timely fashion and handles internal communication, including 906, 1420 and 1425.

Provides leadership to program staff and direct supervision of Foster Parents, Relief Parents, Child Welfare Supervisor, Education & Activities Coordinator, Administrative Assistant, and other Village staff as assigned. Provides leadership and indirect supervision of Child Welfare Specialists.

Develops processes and procedures, resolves staff issues, and directs decision making to the appropriate level. Sets consistent performance targets and position specific goals in coordination with the Deputy Director. Regularly monitors progress and offers feedback.

With the approval of the Deputy Director and CHRO, employs and terminates Village program staff and works with Supervisors to employ and terminate staff as needed.

Assures the clinical needs of the children are met and properly documented, in consultation and with support from the Clinical Director.

Acts as liaison to DCFS and other service providers for all program and services. In the Chicago Village, is the primary liaison for the on-site Day Care program. Serves as the primary liaison to State, local government and other community service providers to promote and support programs and services related to organizational activities.

Please visit our website for the full job description.****

Job Requirements:

Masters degree in Social Work or relevant Masters Degree which meets DCFS requirements (from an accredited institution).

LCSW or clinical experience preferred.

A minimum of 5 years social service supervisory experience working with children and families in the child welfare system. Program leadership preferred.

DCFS Child Welfare Employee Licensure required; 402 Licensure.

Experienced in team building, implementing behavior modification plans and needs assessment.

Ability to work with DCFS, courts and other social service systems.

Ability to pass DCFS required criminal background check including CANTS/SACWIS, Drug Screen and SORS.

Ability to provide required DCFS Medical Report/TB test.

Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.

Sensitivity to the cultural and socioeconomic characteristics of clients and staff.

Ability to relate to the Agency staff and to the public in a courteous and professional manner.

Strong communication, organizational and computer skills.

Ability to exercise discretion and independent judgment.

Ability to handle sensitive and confidential materials.

Ability to work flexible hours including some weekends.

Ability to work in an alcohol, tobacco and drug-free environment.

Commitment to SOS Children’s Villages Illinois philosophy and mission.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable to enable individuals with disabilities to perform the essential functions.

Internal office
The noise level in the work environment is usually low

Ability to read, write and speak English proficiently
Ability to read, write and speak Spanish is helpful


1. Paid time off
2. Health and Dental insurance
3. Retirement and Savings plan
4. Student loan forgiveness

Other Information: