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Job Title:

Customer Service Representative (Polish/English)

Job Post ID:

19520

Posted Until:

11/05/2019

Salary:

DOE

Location:

Mount Prospect

Hours:

1st and 2nd Shift

WorkType:

Part Time

Industry

Administrative / Office

Job Description:

Do you enjoy resolving issues over the phone? Do you have a knack for diffusing escalated situations? Have you had experience in a high-volume call center environment? If this sounds like you, look no further than Moonrise! We are currently seeking experienced Call Center Representatives for one of our reputable clients local to the Mt. Prospect, IL area. The ideal candidate will have relevant experience handling high volume inbound and/or outbound calls with an excellent track record of creating a positive experience for customers.

Responsibilities:

Initiate and Accept calls to clients to address their needs, complaints, or other issues with products or services.

Respond efficiently and accurately to callers and explain possible solutions

Engage in active listening with callers, confirm or clarify information and diffuse angry clients, as needed.

Build lasting relationships with clients and other call center team members based on trust and reliability.

Utilize software, databases, scripts, and tools appropriately.

Understand and strive to meet or exceed call center metrics, while providing excellent consistent customer service.

Participate in training and other learning opportunities to expand knowledge of company and position.

Job Requirements:

Requirements:

1+ year experience in a Call Center environment

Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice

Benefits:

SAME DAY PAY

Company Information

About Moonrise:

We are an on-demand job platform that helps individuals find jobs at trustworthy employers on a shift-by-shift basis! The BEST part is you have the freedom to choose flexible work shifts that fit your schedule with SAME DAY PAY as an added bonus! Instead of you tirelessly searching through job boards, we send shift opportunities directly to your phone via text! All you have to do is reply "yes" and you will be on your way to quickly earning supplemental income and achieving financial stability!

Application Instructions:

INTERESTED INDIVIDUALS SHOULD APPLY VIA THE FOLLOWING LINK: https://moonrise.works/application?/workers/?utm_source=job_fair

Someone from our team will contact you soon after your application has been completed. You will be on the road to earning the EXTRA MONEY that you need to get ahead of the game! This is the first step to a wonderful adventure with an organization that values hardworking, dedicated individuals, such as yourself!
https://moonrise.works/application?/workers/?utm_source=job_fair

Other Information: