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Job Title:

Quality Improvement Assistant

Job Post ID:


Posted Until:



$12.00 - $15.00/hr




Other Shift


Part Time


Administrative / Office

Job Description:


The Quality Improvement (QI) Assistant will be responsible for carrying out a variety of tasks as part of the day-to-day operations of the Quality Improvement & Training department. The QI Assistant will assist with the development and administration of department policies and procedures, coordinate aspects of the data collection and entry process, assist with analysis and reporting, and assist with research related to best practice, regulatory standards, and policy/procedure development.


Manages life cycle of employee onboarding for all exempt and nonexempt personnel, students, and temporary employees and works to ensure the retention of employees;

* Coordinate all aspects of the data entry process, as well as provide assistance with collection, organization, analysis, and reporting functions;

* Assist with research, review, and development of organizational policies, including Quality Improvement, Risk Prevention & Management, Behavior Support & Management, and training;

* Support ongoing Quality Improvement initiatives, including COA reaccreditation, peer record review, client & stakeholder satisfaction surveys, Unusual Incident Reporting, etc.;

* Research standards and measures of compliance for contractual, regulatory, and accreditation requirements for programs and services;

* Research accreditation and best practice standards in areas of outcomes and continuous quality improvement;

* Contact private firms, public agencies, and other nonprofit organizations to collect data regarding rules, policies, procedures, and other matters; and

* Assist with administrative functions such as filing, receptionist duties, correspondence, etc.

Job Requirements:

* Interest in nonprofit management, organizational development, and child welfare is preferred.
* Excellent written and oral communication skills are required.
* Must possess deductive reasoning skills and be able to analyze and synthesize information for problem solving.
* Proficiency in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint, & Publisher
* Highly organized, detail-oriented individual

* Ability to pass DCFS Background Check

* Ability to work both independently and as a member of a team.

* Candidates must be pursuing, or have completed, a Bachelor‘s degree.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
* While performing the duties of this job, the employee is regularly required to talk and hear
* Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
* Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
* Occasionally lift and/or move up to 20-25 pounds
* Fine hand manipulation (keyboarding)
* At times, may require more than 40 hours per week to perform the essential duties of the position

* Ability to read, write and speak English proficiently
* Ability to read, write and speak Spanish is helpful



Application Instructions:

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