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Job Title:

Assistant General Manager

Job Post ID:


Posted Until:





Crest Hill


All Shift


Full Time



Job Description:

Job Summary
Crest Hill Lanes and Kegler’s Pub is looking for a Assistant Manager to provide the leadership necessary to achieve stated objectives in sales, costs, employee selection and retention, guest service, marketing, food quality, morale, cleanliness, safety and sanitation of the facility.
Responsibilities and Duties

Comprehend, monitor and ensure all policies, procedures, standards, specifications, guidelines and training programs are followed.

Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.

Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with facility policies and procedures.

Fill in where needed to ensure guest service standards and efficient operations.

Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the facility’s preventative maintenance programs.

Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the facility’s receiving policies and procedures.

Oversee and ensure that facility policies on employee performance appraisals are followed and completed on a timely basis.

Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

Be knowledgeable of facility policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.

Carry out marketing, advertising and promotional activities and campaigns that achieve sales goals.

Participate and ensure all marketing, compliance, hiring, training, operations, and legal programs are instituted and followed to maintain compliance.

Job Requirements:

Must be 21 years of age.

Must be able to work predominantly nights and weekends

Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.

Preferred experience managing multi-attraction facilities and venues.

Extensive Casual Dining restaurant experience in a similar capacity. Minimum of 5 years of management.

Must be able to communicate clearly with managers, vendors, kitchen, front of house personnel, and guests.

Be able to lift, reach, bend, stoop and safely lift and easily maneuver items frequently weighing up to 50 lbs.

Must be a dynamic, positive, and charismatic leader.

Be able to work in a standing position for long periods of time (up to 10 hours).

Extensive knowledge of food safety concepts and practices. Servsafe certification preferred.

Must adhere to the established appearance guidelines.

Proficiency in Microsoft Office (excel, ppt, word) programs.


Competitive Salary

Company Information

Crest Hill Lanes and Kegler's Pub is a family owned entertainment center. We offer bowling, video gaming, as well as a full service pub.

Application Instructions:

Please submit resumes to

Other Information: