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Job Title:

Electronic Health Record (EHR) Training Supervisor

Job Post ID:


Posted Until:



Commensurate with experience




1st Shift


Full Time



Job Description:

As part of the CHC Management team, reports to and coordinates with the E.H.R Project Manager to ensure new and existing staff are properly trained in all aspects of the EPM/EHR products. Responds to urgent EHR user issues and provides support to users throughout the clinic. Develops, maintains, and presents role-based training modules that meet the needs of the staff and organization.

Job Requirements:

Associates degree in Nursing or Public Health. Two (2) years’ experience in the use of clinical informatics system. Extensive knowledge of clinical application support processes and workflow, ambulatory EMR required. Demonstrate knowledge of clinical workflow and basic understanding of clinical terminology. Ability to develop and maintain good working relationships with physicians and clinical support staff. Demonstrate computer literacy and proficiency with Microsoft Office.

DESIRED: Two (2) years working in clinical setting (e.g. physician office or acute-care hospital). Prior experience and working knowledge of NextGen software. Experience in analyzing and documenting clinical and/or administrative workflow in a clinical setting. Ability to communicate effectively with clinical and information technology personnel verbally and in writing. Customer service focus. Works well independently and with others, self-starter and willing to learn new facets of the EHR system as the need arises. EHR Practice Management Certification(s).


Summary of Employee Benefits
• Mandatory Retirement Fund (IMRF)
Includes Retirement, Disability and Life Insurance features
• 13 Paid Holidays
• Paid Vacation Leave based on years of service
• Paid Sick time
• Paid Personal Business Days
• Paid Bereavement Leave
• Group Insurance (PPO or HMO option)
• Major medical (hospitalization, physician care, vision, prescription drugs & short-term disability)
• Dental
• Life
• Workers Compensation Insurance
• Liability Insurance
• Unemployment Compensation Insurance
• Employee Assistance Program
• Family Medical Leave (FMLA)
• Flexible Spending Account
• No smoking campus
• Uniform allowance for specific positions
• Optional Deferred Compensation Plans
• Optional Credit Union Membership
*Some benefits prorated for part-time employees

Application Instructions:

Stacey Knack
Human Resources
Will County Health Department
501 Ella Avenue
Joliet, IL 60433
FAX (815) 727-8526

Other Information: