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Job Title:

Customer Service Representatives

Job Post ID:


Posted Until:



$15.00 to $16.00/hr.




1st Shift





Job Description:

Responsible to answer inbound calls and provide complete customer resolution • Troubleshoot and resolve internal and external customer issues • Meet statistical and quality goals established for the department • Communicates with Sales team and customer base to obtain and process orders on order-entry system • Process return requests from customers and forward to appropriate sales representative for approval • Responsible for processing all paperwork relating to returns, orders, price changes, and adjustments • Communicate with sales representatives on the status of orders, sales, pickups, and credit issues • Effectively communicate both verbally and in writing to internal and external customers • Organize and maintain daily call plans, based on individual customer requirements • Retrieve messages via voice and e-mail as required • Furnish reference catalogs, current circulars or any product information to existing and prospective accounts • Other duties as assigned

Job Requirements:

Bachelor's degree (B.A.) from four-year college OR High School Diploma or GED equivalent plus 3 or more years experience in a call center; or equivalent combination of education and experience • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures • Ability to operate PC and other clerical support equipment • Ability to write business correspondence • Ability to problem solve, multitask, and work efficiently in a fast paced environment


Weekly Pay, Benefits Available, Referral Bonus
Monday to Friday
8am to 5pm
$15.00 to $16.00 Hourly

Application Instructions:

Please email resume to
Or come to Integrity Staffing Solutions
486 W Boughton Rd.
Bolingbrook, IL 60440

Other Information: