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Job Title:

Sales Support Representative

Job Post ID:


Posted Until:



$12.00-$16.00+/ hr




1st Shift




Transportation, Warehousing & Logistics

Job Description:

This position supports the Corporate Sales Team in all processes and operations. You will be working to help the Corporate Sales and Distribution Team in servicing customers who will be shipping Hickory Farms gift baskets to their employees and/or customers. You may work with customers to choose gift baskets that best meet their gifting needs, and help them explore ways to personalize these gifts to recipients. You will manage the customer experience from order entry to order fulfilment to ensure the process is managed and filled on-time and with the expectations of these corporate customers. This position reports to the Manager of Corporate Sales Operations in our New Lenox/Joliet, IL Assembly and Distribution Center.

• Assist the Corporate Sales Department in reaching their annual goals
• Order Entry
• Manage Phone Calls, Emails, and Faxes for the Department
• Customer Service
o Follow through with customer and ensure satisfaction
• Prepare Quotes and Gift Suggestions
• Create Customized Materials for Gifts
• Assist in developing the Corporate Sales Gifting program

Job Requirements:

• Bachelor’s Degree (obtained or in process) in a field related to this role
• Must be proficient with Microsoft Word, Excel, and Outlook
• Must be capable of efficiently learning and utilizing new computer systems
• Excellent Customer Service skills
• Excellent verbal and written communication skills
• Experience working in a professional setting
• Detail-oriented, self-motivated with strong initiative and creative problem solving skills


Seasonal Employee bonus eligible position

Company Information

Hickory Farms, LLC is a leading retailer of food gifts and specialty foods available online, in catalogs, in leading mass merchants, supermarkets and seasonal retail shopping locations in the US and Canada. In business since 1951, we are driven to be the best retailer in the food gifting space. Every member of our nimble, entrepreneurial team makes an impact every day in a high-energy culture that we describe as “a 67-year-old start up.”

Application Instructions:

To apply to the role email your resume to:

Other Information: